Reservation Agent Job in Dubai, UAE – Hospitality Careers 2026

Are you looking for a hospitality job in Dubai? An exciting career opportunity is available for a Reservation Agent in the hospitality sector. Candidates with previous reservations experience, excellent customer service skills, and proficiency in Opera PMS are invited to apply.

The successful candidate will help manage hotel reservations, respond to guest inquiries, and support smooth reservation operations while delivering professional customer service.

Job Details

- Job Title: Reservation Agent

- Location: Dubai, United Arab Emirates 🇦🇪

- Industry: Hospitality / Hotel Reservations

- Required Experience: Previous experience in a similar reservations role

- Mandatory Skill: Proficiency in Opera PMS

- Application Email: recruiters@florahospitality.com

Key Responsibilities

The Reservation Agent will be responsible for handling reservation requests and providing professional assistance to guests.

Main duties include:

- Managing hotel reservation requests and related procedures.

- Responding to guest inquiries by phone, email, and online channels.

- Providing accurate information about room availability and reservations.

- Supporting room inventory management.

- Maintaining professional communication with guests.

- Delivering excellent customer service throughout the reservation process.

- Organizing multiple tasks efficiently while maintaining accuracy.

Requirements and Qualifications

To be considered for this opportunity, applicants should meet the following requirements:

- A degree or diploma in Hospitality Management or a related field.

- Previous experience in a similar hotel reservations position.

- Mandatory proficiency in Opera PMS.

- Excellent communication and interpersonal skills.

- Strong customer service orientation.

- Good knowledge of hotel reservation procedures and room inventory management.

- Ability to handle guest inquiries professionally through phone, email, and online platforms.

- Strong organizational and multitasking abilities.

- Flexibility to work different shifts, including weekends and public holidays.

Salary and Employee Benefits

The employer offers a competitive benefits package, which includes:

- Competitive salary.

- Accommodation.

- Transportation.

- Annual vacation and air ticket.

- Free meals.

- Medical insurance.

- Additional benefits.

Please contact the recruitment team for further details about the salary, eligibility criteria, and employment conditions.

How to Apply for the Reservation Agent Job in Dubai

Interested candidates should send their updated CV by email.

📧 Application Email:

recruiters@florahospitality.com

Required email subject: Application for Reservation Agent

Applicants should use the specified subject line and ensure their CV highlights their hospitality education, reservations experience, Opera PMS proficiency, and customer service skills.

Explore More Hospitality Jobs in Dubai

Dubai offers career opportunities across hotels, restaurants, tourism, and hospitality services. If you are looking for your next professional opportunity, follow Emploi123 for more job announcements in the UAE and other international destinations.

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Discover more hospitality, hotel, customer service, and international job opportunities through our website.

Disclaimer: This article is based on the recruitment announcement provided. Candidates should verify the job details, benefits, and employment conditions directly with the recruiting company.

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