Immediate Hiring: Service Desk Specialist L1 – Remote Support 💻🌍
Service Desk Specialist L1 – Remote IT Support Opportunity
An immediate hiring opportunity is available for a Service Desk Specialist L1 to provide remote IT support on a 24/7 roster basis.
The position is suitable for IT professionals with previous IT Support or Service Desk experience, strong communication abilities and excellent English skills.
📍 Work Mode: Remote Support
🕐 Schedule: 24/7 Roster Basis
📅 Working Pattern: 5 days per week
🏖️ Holidays: Mercantile holidays excluded
💼 Position: Service Desk Specialist L1
🚨 Hiring: Immediate
📌 Service Desk Specialist L1 – Job Details
The successful candidate will work in a remote support environment and be part of a 24/7 roster-based service desk operation.
Key Information
- Job Title: Service Desk Specialist L1
- Work Mode: Remote
- Support Model: 24/7 roster basis
- Working Days: 5 days per week
- Holidays: Mercantile holidays excluded
- Hiring Status: Immediate
- Application Email: info@sevenx.lk
🎯 Key Requirements
Candidates interested in the Service Desk Specialist L1 position should have the following qualifications and skills:
💻 IT Support / Service Desk Experience
Previous experience in IT Support or Service Desk operations is required.
Candidates should be familiar with working in a support-oriented environment and assisting users with their IT-related needs.
🗣️ Excellent Communication Skills
Strong communication skills are essential for this role, particularly when interacting with users and providing remote support.
🇬🇧 Strong English Skills
Candidates should have a strong command of English, both for professional communication and customer interaction.
🤝 Professional & Customer-Focused Approach
The role requires a professional attitude and a strong focus on customer service and user satisfaction.
🕐 Remote Support – 24/7 Roster
This position operates on a 24/7 roster basis, meaning candidates should be prepared to work according to an assigned roster.
The announced working pattern is 5 days per week, with Mercantile holidays excluded.
Candidates should confirm the exact roster, shift arrangements and applicable employment conditions directly with the recruitment team.
🌍 Remote IT Support Job Opportunity
Remote Service Desk positions can be relevant to IT professionals looking to build or continue their careers in:
- IT Support
- Service Desk
- Help Desk
- Technical Support
- Remote IT Support
- L1 Support
- IT Customer Support
This opportunity specifically requires prior IT support/service desk experience, strong English communication and a customer-focused professional approach.
📩 How to Apply
Interested candidates should send their updated CV to:
📧
info@sevenx.lk
Email Subject
Please use the following subject line:
Service Desk Specialist L1
Using the requested subject line can help ensure that the application is directed to the appropriate recruitment process.
⚠️ Important Information
The original recruitment announcement does not provide details about:
- Salary
- Contract type
- Benefits
- Location of the employer
- Shift timings
- Equipment provided
- Visa or relocation arrangements
Candidates should contact the recruitment team directly to confirm any employment conditions not specified in the announcement.
❓ Frequently Asked Questions
What position is being offered?
The vacancy is for a Service Desk Specialist L1.
Is this a remote position?
Yes. The announcement specifies Remote Support.
What type of schedule is required?
The position operates on a 24/7 roster basis.
How many days per week is the role?
The announced working pattern is 5 days per week.
Are holidays included?
The announcement specifies that Mercantile holidays are excluded.
What experience is required?
Candidates should have IT Support or Service Desk experience.
Is English required?
Yes. Candidates should have a strong command of English.
What communication skills are expected?
Excellent communication skills and a professional, customer-focused approach are required.
How can I apply?
Send your CV to:
info@sevenx.lk
Use Service Desk Specialist L1 as the email subject.
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🚀 Immediate Hiring – Apply Now
If you have IT Support or Service Desk experience and are interested in a remote L1 Service Desk opportunity, this vacancy may be relevant to your professional profile.
📧 Application Email: info@sevenx.lk
📝 Subject: Service Desk Specialist L1
🔄 Know an IT professional looking for a remote Service Desk opportunity? Share this vacancy with your network.
🌐 Find more international job opportunities on:
www.emploi123.com
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🔎 SEO Information
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