12 IT & Technical Jobs in Riyadh, Saudi Arabia

12 IT & Technical Jobs in Riyadh, Saudi Arabia – New Project

A company currently expanding its operations is looking for qualified professionals to join a new project based in Riyadh, Saudi Arabia 🇸🇦.

The recruitment campaign includes 12 positions covering Project & Operations Management, Monitoring & Control Systems, Proactive Monitoring, Quality, Training, Technical Support, and Incident & Request Management.

Candidates with relevant experience in IT operations, digital services, technical support, monitoring platforms and quality management are invited to apply.

📍 Job Details

- Location: Riyadh, Saudi Arabia 🇸🇦

- Project: New Project

- Number of Positions: 12

- Sector: IT / Technical Support / Digital Services

- Application Email: L.Alsabbagh@x-shift.com

- Application: Updated CV required

- Subject: Position Title

🔎 Available Positions

1. Project Manager / Operations Manager

Seniority: Senior level

The company is looking for an experienced professional with strong and proven experience in project or operations management.

2. Monitoring & Control Systems Expert

Experience: 7+ years

The role requires an experienced specialist in monitoring and control systems, with strong technical expertise relevant to the position.

3. Proactive Monitoring Team Leader

Experience: 5–6+ years

A Team Leader position within proactive monitoring operations, requiring significant experience in monitoring and operational environments.

4. Proactive Monitoring Specialist – Level II

Experience: 4–5+ years

An experienced monitoring specialist responsible for proactive monitoring activities within the technical operations environment.

5. Proactive Monitoring Specialist – Level I

Experience: 2+ years

This position is intended for professionals with at least two years of relevant experience in proactive monitoring.

6. Quality Team Leader

Experience: 5+ years

The company is seeking an experienced Quality Team Leader with a background in digital-service quality supervision and evaluation.

7. Quality / Reports / Training Specialist

Experience: 2+ years

The role combines quality-related activities, reporting and training within a digital-services environment.

8. Technical Support Team Leader

Experience: 2+ years

A Technical Support Team Leader position requiring relevant technical support and operational experience.

9. Technical Support Specialist

Experience: 2+ years

The company is seeking Technical Support Specialists with relevant experience in IT, networking or technical support.

10. Incident & Request Team Leader

Experience: 2+ years

This role focuses on incident and request management within a technical support and operational environment.

11. Incident & Request Specialist

Experience: 2+ years

Professionals with relevant experience in incident and request management are encouraged to apply.

12. General Technical & Support Candidates – Open Call

The company is also accepting applications from candidates with relevant experience for general technical and support positions.

🎓 Qualifications & Minimum Criteria

The required qualifications vary depending on the position.

Management & Senior Technical Roles

For positions 1 to 5, 8 and 10, candidates should generally have:

- Bachelor's Degree in Computer Science, Information Technology or a related field

- Equivalent relevant experience may be considered for Team Lead roles

- Hands-on experience in platform administration

- Knowledge of monitoring and observability platforms

- Experience with SLA/KPI management where applicable

- Experience in shift operations where applicable

Relevant platforms mentioned in the vacancy include:

- AppDynamics

- Site24x7

- ManageEngine

- Dynatrace

- SolarWinds

- Splunk

🛠️ Technical Support Roles

For positions 9 and 11, candidates should have:

- Diploma or Degree in IT, Networking, Technical Support or a related field

- Alternatively, relevant practical experience may be considered

Relevant candidates may have experience in technical support, IT operations, networking or incident/request management.

📊 Quality & Training Roles

For positions 6 and 7, candidates should have:

- University Degree

- Background in digital-service quality supervision

- Experience in evaluations and quality monitoring

- Reporting experience

- Coaching or training experience

For the Quality Team Leader position, COPC exposure is preferred.

💻 Monitoring & Technical Skills

The vacancy highlights experience with several monitoring and observability platforms, including:

Experience in platform administration, SLA/KPI management and shift operations may be relevant depending on the position.

📋 Position & Experience Summary

#| Position| Required Experience

1| Project Manager / Operations Manager| Senior / Strong proven experience

2| Monitoring & Control Systems Expert| 7+ years

3| Proactive Monitoring Team Leader| 5–6+ years

4| Proactive Monitoring Specialist – Level II| 4–5+ years

5| Proactive Monitoring Specialist – Level I| 2+ years

6| Quality Team Leader| 5+ years

7| Quality / Reports / Training Specialist| 2+ years

8| Technical Support Team Leader| 2+ years

9| Technical Support Specialist| 2+ years

10| Incident & Request Team Leader| 2+ years

11| Incident & Request Specialist| 2+ years

12| General Technical & Support Candidates| Relevant experience

📩 How to Apply

Interested candidates should submit their updated CV directly to:

📧

L.Alsabbagh@x-shift.com

Email Subject

Candidates should include the exact Position Title they are applying for in the email subject.

For example:

Subject: Proactive Monitoring Specialist – Level I

Applicants should ensure that their CV clearly reflects their relevant experience, technical skills and qualifications for the selected position.

📍 Work Location

🇸🇦 Riyadh, Saudi Arabia

The recruitment is for a new project based in Riyadh.

❓ Frequently Asked Questions

1. How many positions are available?

The recruitment campaign lists 12 positions, including an open call for general technical and support candidates.

2. Where are these jobs located?

All positions are associated with a new project based in Riyadh, Saudi Arabia.

3. What sectors do these positions cover?

The vacancies cover IT operations, monitoring, technical support, quality, training, incident management, project management and digital services.

4. What monitoring platforms are mentioned?

The vacancy mentions AppDynamics, Site24x7, ManageEngine, Dynatrace, SolarWinds and Splunk.

5. What degree is required for senior technical positions?

For the specified management and senior technical roles, a Bachelor's Degree in Computer Science, IT or a related field is generally required, with equivalent relevant experience potentially considered for Team Lead roles.

6. What qualifications are required for Technical Support positions?

Candidates for the Technical Support roles should have a Diploma or Degree in IT, Networking, Technical Support, or relevant practical experience.

7. Is COPC experience required?

For the Quality Team Leader role, COPC exposure is preferred according to the vacancy.

8. How can I apply?

Send your updated CV to L.Alsabbagh@x-shift.com and include the Position Title in the subject line.

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🔎 SEO Information

Meta Title: 12 IT Jobs in Riyadh Saudi Arabia | New Project

Meta Description: Apply for 12 IT and technical jobs in Riyadh, Saudi Arabia, including Monitoring, Technical Support, Quality, Operations and Incident Management roles.

Primary Keyword: IT Jobs in Riyadh Saudi Arabia

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Recommended URL Slug:

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Labels:

Saudi Jobs, Riyadh Jobs, IT Jobs, Technical Support Jobs, Monitoring Jobs, Quality Jobs, Operations Jobs, Incident Management, Digital Services, KSA Careers